Privacy Policy

We may collect:

• Full name
• Mobile number
• Email address
• Delivery address
• Payment details (excluding confidential banking credentials)
• Order history
• Device and location information (where permission is granted)
• Customer support communications

We use your information to:

• Process and deliver your orders
• Coordinate with restaurants and delivery partners
• Provide customer support
• Send order updates and notifications
• Improve our services
• Prevent fraud and misuse
• Comply with legal obligations

We may share your information only with:

• Partner restaurants
• Delivery partners
• Payment service providers
• Government authorities where legally required

We do not sell your personal information to third parties.

Poba Express takes reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

Customers should:

• Provide accurate delivery information.
• Keep their account information secure.
• Notify us promptly of any unauthorized use.

Our website or application may use cookies or similar technologies to improve user experience, remember preferences, and analyze service performance.

We retain personal information only for as long as necessary to provide our services, meet legal requirements, resolve disputes, and maintain business records.

Our services are not intended for children under the age required by applicable law to independently use such services. If we learn that personal information has been collected from a child without appropriate authorization where required, we will take reasonable steps to delete it.

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information where legally permitted.
• Withdraw consent where processing is based on consent.

Poba Express may update this Privacy Policy from time to time. The revised version will become effective from the date it is published.

By using Poba Express services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.